Ibet33 Privacy Policy – Our Commitment to Your Data

1Introduction

Ibet33 ("we", "Platform", "Company") cares about the privacy of every member who uses our services. This Privacy Policy is written in plain, easy-to-understand language — not convoluted legal jargon — so you truly know what happens with your information.

This document describes the types of personal data we collect when you register, log in, or use the ibet33 platform, the purpose of that collection, who may view your data, and the full rights you hold over it.

This policy applies to all ibet33 services — the main website, iOS and Android mobile apps, and all interactions that take place through our platform. It is read together with Terms and Conditions ibet33 and forms part of the agreement between you and us.

If you have any questions about this Privacy Policy, our team is ready to assist via live chat or our support email, available 24/7.

2Personal Data We Collect

Ibet33 only collects data that is genuinely necessary to provide our services, ensure platform security, and meet legal requirements. We do not collect excessive or irrelevant data.

3How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. ibet33 does not use your data for any purpose other than those stated below:

• Service Provision: Creating and managing your account, processing deposits and withdrawals, and enabling you to access all games and platform features.
• Security & Fraud Prevention: Detecting suspicious activity, preventing unauthorised access to your account and maintaining platform integrity for all members.
• Legal Compliance: Meeting KYC, Anti-Money Laundering (AML) and reporting requirements mandated by the relevant regulatory authorities.
• Communications: Sending transaction notifications, important account updates, promotional information you have subscribed to and customer support responses.
• Platform Improvements: Analysing aggregated and anonymised usage patterns to improve user experience and platform reliability.
• Responsible Gaming: Monitoring gaming activity patterns to identify members who may need assistance or personalised limits.

If you do not wish to receive marketing communications, you may unsubscribe at any time via the unsubscribe link in our emails or through the notification settings in your account.

4Data Sharing With Third Parties

Ibet33 does not sell your personal data to anyone. However, in certain limited situations, we may share your information with the following parties, solely for legitimate operational purposes:

• Payment Providers: Required financial information is shared with licensed payment gateways (such as FPX, e-wallet providers and crypto networks) to process your transactions.
• Game Providers: Minimal game session data is shared with licensed game providers (such as Pragmatic Play, Evolution Gaming) to enable games to function properly.
• KYC Verification Service: Identity documents may be verified through licensed third-party services that are subject to strict confidentiality obligations.
• Legal Authority: ibet33 will disclose data when required by court order, regulatory directive, or applicable legal obligation.
• Technology Providers: Technical infrastructure providers (such as cloud and cybersecurity services) bound by strict data confidentiality agreements.

5Data Security

Ibet33 invests seriously in cybersecurity infrastructure to ensure your personal data remains protected against threats, breaches, and unauthorised access. The following are the key security measures we implement:

• Data in Transit Encryption: All communications between your device and ibet33 servers are secured with TLS 1.3 protocol and 256-bit SSL encryption.
• Stored Data Encryption: Sensitive data such as financial information and identity documents are encrypted at rest using the AES-256 algorithm.
• Two-Factor Authentication (2FA): All member accounts can be secured with 2FA to prevent unauthorised access even if your password is compromised.
• 24/7 Monitoring: Our security team continuously monitors platform activity and automated threat detection systems run around the clock.
• Regular Security Audits: The ibet33 platform undergoes regular penetration testing and independent security audits conducted by certified cybersecurity firms.
• Internal Access Controls: The principle of least privilege is enforced — staff can only access data required for their specific role.

6Cookies & Tracking Technologies

Ibet33 uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions correctly. Cookies are small text files stored on your device by your web browser.

Types of Cookies We Use:

• Essential Cookies: Required for core platform functions such as maintaining your login session and language preferences. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Helping us understand how members interact with the platform through anonymised usage statistics, enabling us to improve the user experience.
• Functional Cookies: Saving your preferences such as display settings, preferred language and platform configuration for your convenience.
• Security Cookies: Used to detect and prevent fraudulent activity, and to ensure the security of your login session.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the ibet33 platform. Third-party cookie usage (such as analytics tools) is limited to providers bound by strict data protection policies.

7Your Rights Over Personal Data

As an ibet33 member, you have full rights over your personal data. We respect and facilitate the exercise of these rights:

8Data Retention Period

Ibet33 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.

• Active Account Data: Retained for the duration your account is active and for any additional period required by law following account closure.
• Financial Transaction Records: Retained for a minimum of 7 years after the transaction, in line with financial compliance and AML requirements.
• KYC Documents: Retained for 5 years after the business relationship ends, in accordance with current legal requirements.
• Security Logs: Retained for 12 months for fraud detection and investigation purposes if required.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies are stored for no more than 12 months.

Once the designated retention period has elapsed, your personal data will be securely deleted or anonymised so it can no longer be linked to you.

9International Data Transfers

In the course of operating the platform, your personal data may be processed or stored on servers located outside Malaysia. ibet33 ensures that any international data transfer is carried out with adequate safeguards.

Steps we take to protect your data during international transfers include:

• Using only cloud service providers that comply with internationally recognised security standards
• Ensuring comprehensive data processing agreements (DPA) are in place with all providers
• Assessing the data protection standards of the recipient country before any transfer
• Applying end-to-end encryption for all cross-border data transfers

10Child Protection

Ibet33 is an adults-only platform for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we find that personal data of an individual under 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.

Parents and guardians who believe their child has registered or provided personal data to ibet33 are urged to contact our support team immediately. We will respond and resolve the matter within 48 hours.

11Amendments to Privacy Policy

Ibet33 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data.

For any material changes that affect how we use your personal data, we will:

• Displaying a clear notice on the platform's main page for at least 14 days before changes take effect
• Sending notification emails to all registered members with an active email address
• Updating the "Last Updated" date at the top of this document

Continued use of the ibet33 platform after the effective date of any amendments constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

12Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly.

How to contact the ibet33 privacy team:

• Live Chat: Available 24/7 directly on the ibet33 platform — the fastest way to get a response
• Email: [email protected] — for more detailed written enquiries
• General Support: [email protected] — for general account and privacy enquiries

We are committed to responding to all privacy-related inquiries within 5 working days. For data rights execution requests (access, deletion, etc.), processing time is up to 30 working days depending on the complexity of the request.